Find answers to our most common questions below, if you can''t find the answer you are looking for contact us via email.
My Account
How do I sign up?
You don''t have to sign up with us. You can buy items without sign in as our user. Use Guest Checkout in checkout if you like to Buy items as Guest.
However, If you wish to sign up, Just click Login/Register at the top of any page. Next, click Register. Enter your details and then click Submit.
What information do I need to provide?
Your Name, Email, address, and a Password is all it takes to create your account! You may receive exclusive offers, invites to special events, and a present on your birthday!
Is my information kept private?
We will never sell or share your personal information with third parties. You may occasionally receive information regarding products and promotions we think you''ll like, and you can opt out at any time. Read our Privacy Policy here
I can''t log in.
Check if the CAPS LOCK key on your keyboard is pressed, or for an incorrectly entered password. If neither of these resolve the issue, we recommend using Forgot Your Password? link. We''ll email you the instructions to create a new password. If you continue having difficulties logging in, please cointact us via email or call us
I forgot my password.
You can easily create a new one: Click Login/Register at the top of any page. Click Forgot Your Password, and we will email you the instructions to create your new password.
How do I view or change my account details?
You can view or change account details after logging in, such as: Account Info (Name, Email address, Date of Birth), Preferences (Email updates you''ve requested from us), Credit Cards (You can save a credit card when you place an order), and Addresses (Any Delivery or Billing Address you use). To modify your details at any time: Click Edit, Make your changes, and click Save when you''re done.
Orders
How can I shop on site?
Search for item you want by in the top search bar Or you can browse category through top or bottom of the site Once you find a item, Click Add to Cart. Got everything you wanted? Click the Shopping Cart to review your order, and then Checkout. Enter your details so we can have a record of you, your billing and shipping address. Enter payment details and click Submit. Once we''ve received your order you will receive an order confirmation and your order will be picked and packed within next few days.
How do I track my order?
Once you have placed your order, your order will be picked and packed on the next working day. You will receive an email with a tracking link, click this link to find out where your order is. Alternatively log in to your account to check the status and track your order.
Can I send items as gifts?
Yes, you can send it directly to them. Use the shipping address to send gift. Your gift will be delivered in normal delivery. Alternatively you can have your gift wrapped in a black gift box with your special message to them, for an additional $6.00, at checkout.
Can I change my order after paying?
Unfortunately we are not able to make changes once an order has been placed. You may be able to cancel your order if it hasn''t already been processed. Please email us at [email protected] as soon as possible in order to do this.
Can I Return and Refund?
You can return Items within 30 days of purchase. However, items need to be in same shape as we sent you and tags should be intact. Refund process start once we recieve the item. Please read our refund policy HERE
Payment
Is it safe to pay by credit card?
Yes, Credit card payments are 100% secure on our site. Card numbers, expiry dates, names, and other details are encrypted using the level of online security banks use, 128-bit encryption. Transactions are completed in a very secure environment. Look for the https; address in your browser address bar for peace of mind. It is often accompanied by a padlock icon, indicating a secure transaction is in progress.
How can I pay?
We accept Credit Cards (Visa, MasterCard and American Express),PayPal (online only).
I’m having trouble paying with PayPal.
The best way to resolve any PayPal account issues is by visiting your PayPal country website and clicking Help; to access PayPal Customer Support. For your security, please don''t share sensitive personal or financial information, such as PayPal passwords over the phone, by fax, or in an email.
How can I apply discount code
Proceed to checkout payment section. Below the payment method you can add your coupon code.
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Need Assistance?
Please use one of the preferred contact methods listed below.
